Program Manager

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

1. Transformation Program Leadership

2. Define and lead the global transformation roadmap, aligned with the client's strategy

3. Translate business objectives into concrete initiatives, milestones, and deliverables

4. Ensure consistency and integration across multiple workstreams (technology, operations, people, processes)

5. Stakeholder Management (Client-facing)

6. Act as a trusted advisor to senior client stakeholders

7. Manage expectations and ensure clear, continuous communication

8. Facilitate strategic decision-making and remove critical roadblocks

9. Governance and Performance

10. Establish governance structures (steering committees, cadences, reporting)

11. Monitor KPIs, risks, dependencies, and overall program progress

12. Ensure executive visibility and structured, decision-oriented reporting

13. Risk and Dependency Management

14. Identify operational, financial, and organizational risks

15. Define and execute mitigation plans

16. Ensure active management of interdependencies across initiatives

17. Value Delivery and Business Impact

18. Ensure program outcomes generate measurable impact (cost, efficiency, growth, experience)

19. Track business cases and ROI of initiatives

20. Adjust the plan as needed to maximize value

21. Team Leadership

22. Coordinate multidisciplinary and cross-functional teams

23. Foster accountability, collaboration, and a results-driven mindset
24. Develop team capability and maturity throughout the program

Who You Are

1. Experience and Seniority

2. 10–15+ years of professional experience, including at least: 5–8 years in managing complex, large-scale transformation programs

3. Proven experience in: multi-workstream programs (technology, operations, people); international or multi-entity environments

4. Preferred background in strategy consulting or business transformation

5. Transformation Leadership

6. Proven track record leading end-to-end transformation programs

7. Ability to: define and execute strategic roadmaps; translate business vision into operational delivery

8. Experience in contexts such as: digital transformation, cost optimization / efficiency programs, organizational change

9. Stakeholder Management (Executive Level)

10. Strong experience engaging with: C-level / Board / Executive sponsors

11. Proven ability to: influence strategic decision-making; manage complex and misaligned stakeholders; act as a trusted advisor to the client

12. Complex Program Management

13. Experience in: managing programs with high levels of dependencies and risk; coordinating multiple teams and vendors

14. Strong capability in: governance setup and steering management; financial tracking (budget, ROI, business case); delivery under pressure and against critical deadlines

15. Business Value Orientation

16. Track record in delivering: savings / cost take-out; productivity gains; improvement in operational KPIs or customer experience

17. Ability to link initiatives to: measurable financial and strategic impact

18. Key Competencies (Must-have)

19. Strategic thinking and transformation vision

20. Strong executive communication skills
21. Influence and negotiation in complex environments
22. Problem structuring and data-driven decision-making

23. Resilience and ability to manage ambiguity

24. Methodologies and Tools

25. Solid experience with: program management frameworks (PMP, PgMP, or equivalent); Agile / Hybrid delivery methodologies

26. Experience with tools for: planning, tracking, and executive reporting

27. Behavioral Profile

28. Strong credibility and executive presence

29. High ownership and accountability
30. Results- and delivery-oriented mindset
31. Ability to lead in environments of change and uncertainty
32. Client-centric, consultative mindset

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job—it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute—you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we're committed to helping you do just that.

Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. We're glad you're here. Take a look around at the many exciting career opportunities we have available and apply today!

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At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.